Most hospices don't fall behind for lack of inquiries — they lose potential admissions to missed calls, slow callbacks, and a pipeline no one can see. Shift2Growth gives you the system to capture, track, and convert the leads already coming to you. More admissions, same team.
The systems that win admissions were built for the national chains.
We rebuilt that same unfair advantage for every hospice —
no matter its size.
Your liaisons and marketers are already bringing leads through the door, and families are already calling your hospice. The problem is how many get lost in the admissions process — slipping out the bottom before they're ever admitted, through missed calls, slow follow-ups, and unoptimized steps no one can see. Seal those holes and your admissions climb with the leads you already get.
Shift2Growth seals the leaks in your admissions process — so more of the families your sales team and calls bring in actually make it to admission.
See what sealing the leaks is worthMost hospice software was built by engineers for healthcare companies. Shift2Growth was built by business people for hospice companies.
Same liaisons, same nurses, same calls coming in — pointed at the one number that pays your payroll.
One of our partner hospices on what changed once admissions ran on a real system — with more stories on the way.
Real client testimonial. On-screen visuals are AI-generated to protect our client's privacy — the experience and words shared are genuine.
An admitting nurse at one of our partner hospices shares what changed day-to-day once admissions ran on a real system instead of sticky notes and missed calls. More owner, liaison, and nurse stories are on the way.
Every hospice owner feels it. Almost none can point to where it's happening. That's exactly what we fix.
A call comes in, and somehow it slips by. They don't follow up, they don't admit — and you never find out they were even there.
Admissions slip away quietly, and the dip only shows up at month-end — long after the families have already chosen someone else.
You sense admissions are softer than they should be — but not where, or why. So there's nothing concrete to fix. It runs on gut, not facts.
The systems that win admissions were built for the big chains. We think every hospice deserves that same unfair advantage — no matter its size.
Walk into a national hospice chain and you'll find a full sales operation behind the scenes — every inquiry logged, every call tracked, every referral followed up the same day, and a dashboard that tells leadership exactly where the business stands. That infrastructure is a big reason they grow.
The smaller hospice down the road has the same compassion — often better care — but the admissions process is an afterthought: every lead logged by hand, the whole thing riding on your sales team's memory and diligence and whoever happens to remember. Inquiries fall through the cracks. Follow-ups come hours late. Interested families end up admitting somewhere else.
They work twice as hard with half the visibility — no way to see admissions slipping until the month comes in short. Good owners were losing admissions quietly, month after month, and never saw where. That shouldn't be the price of running a smaller hospice.
We took the exact sales infrastructure the big players use to grow and scale, rebuilt it for the way a hospice actually runs, and made it something a small or large team can switch on and operate from day one. The growth edge that used to belong only to the huge hospice chains now belongs to you.
No more guessing or waiting for month-end. Open one screen and see your entire sales operation — every stage, every family, every call — updated instantly, around the clock. The moment something stalls, you know.
Lead-to-admission, tracked automatically. Know your true number — and watch it climb.
See which stage leaks the most admissions, so you fix the real bottleneck instead of guessing.
See which liaisons and referral sources turn into real admissions — so you double down on what works instead of guessing.
Spot the families stalling while there's still time to act — and keep the ones you'd otherwise lose without ever knowing.
Here's what changes the day the system goes live — pain on the left, the new normal on the right.
No one answers, nothing is logged, and the family quietly moves to the next hospice on their list.
No inquiry goes unseen, so you reach them while they're still choosing — and more of them choose you.
Referrals sit for hours or days. The fastest hospice to respond wins — and too often it isn't you.
Nothing waits on anyone's memory, so families hear back from you fast — and the fastest hospice is usually the one that admits them.
By then the families are long gone and you still can't say what went wrong or where.
The drop-off surfaces while you can still act on it, so you fix the real problem and win back admissions before they're gone.
A marketer logs thin referrals to pad their numbers, your nurses burn evaluations on them, and you've no way to see whose leads actually convert.
You can finally see whose referrals become admissions, so nurses stop burning evaluations on bad fits and your strongest sources get rewarded.
If your key admissions person is out or quits, follow-up stalls and admissions stall with it — the process walks out the door with them.
The follow-up that wins families happens the same way every day, so a vacation or a resignation never quietly costs you admissions again.
Owners, referral liaisons, and admitting nurses all touch the same pipeline — and each gets something that makes their job easier and their results better, all leading to more admissions.
You stop flying blind. Every inquiry captured, every call tracked, every drop-off visible — so the families coming to you actually become admissions instead of slipping away unseen.
"For the first time, I can open one screen and know exactly how my admissions are really doing."
Conversion, response times, and every stage in real time — no more month-end surprises.
Turn more of the inquiries you already get into admissions — growth that doesn't cost a cent in new marketing.
Capture far more of your existing demand with the same team — efficiency, not headcount.
See which stages and which people leak admissions, and fix the actual bottleneck.
When the hospice's pipeline is tight, the patients you bring in don't fall through the cracks. More of your referrals convert to admissions — and you can prove your work landed.
"I can finally see what happened to every patient I referred — and bring it to the owner when something stalls."
A tighter operation means fewer of your patients slip away — so your numbers reflect your real effort.
Full accountability on every patient you sent — what stage they're in and what's holding them up.
If a referral is stuck, you see it and raise it with the owner before the family walks.
No more wondering if your work disappeared into a black box — the pipeline shows it.
The pipeline shows lead quality before you drive out, so you spend your time on families who are actually a fit for hospice — and if evaluations stall, the team can see it and step in.
"I stopped burning hours on visits that were never going to qualify — the system flags it up front."
Know what you're walking into, so unqualified referrals don't eat your day.
If evals stall, the team sees it and can step in — so families don't fall off before deciding.
The owner seeing lead quality per marketer means more of your evaluations end in admissions worth your time.
See what's assigned to you and where it stands — no chasing scattered messages.
Use your real figures. Tell us your admissions and average length of stay, and we'll show what a 20–50% more efficient process is worth — for the hospice and for the people bringing in referrals.
Estimates only, based entirely on the figures you enter. Shift2Growth provides sales-operations software and does not guarantee any specific increase in admissions or revenue. Per-admission revenue varies with length of stay, level of care, and the Medicare hospice payment rates in effect.
We don't hand you a tool and wish you luck. We build the full system to the way your hospice runs, stand it up inside your account, and keep it running.
We pinpoint exactly where families are slipping through — the calls that vanish, the slow follow-ups, the inquiries that fall through the cracks — and build the system that closes every one of those gaps, so the families already coming to you actually become admissions.
A pipeline that tracks each lead from first contact to admitted, so your team always knows the stage and the next step. Unqualified referrals get flagged early — so nurses stop wasting trips on families who were never a fit.
Live dashboards surface conversion, response times, and exactly where admissions drop off — updated instantly. Leadership sees the leak the day it starts, coaches the right person, and grows admissions.
We configure the full sales-operations system to your hospice's workflow before you ever touch it — pipeline stages, automated follow-up, forms, and reporting.
We stand the system up inside your account and connect it to your existing website and phone lines — with no disruption to how your team already operates.
Ongoing maintenance, training resources, and responsive support keep the system running, so you stay focused on serving the families who come to you.
Enter your details and our team will reach out to schedule a time that works for you. We'll walk you through exactly what the system would look like inside your hospice.